After testing AI customer service automation platforms with real teams, I’ve...

https://www.bookmarkingtraffic.win/after-testing-ai-customer-service-platforms-for-years-i-ve-seen-how-2026-tools

After testing AI customer service automation platforms with real teams, I’ve seen up to 70% of chats handled within the first week—mostly through assist vs resolve. It’s about smart help, not pushing bots to close tickets