AI voice agents are improving phone support by reducing end-to-end latency,...

https://nova-wiki.win/index.php/What_Monitoring_Should_I_Set_Up_for_an_AI_Call_Center_Deployment%3F

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let callers interrupt or respond anytime, speeding up interactions