Follow employer policy first. Use approved systems for patient information....

https://star-wiki.win/index.php/Why_Do_Group_Chats_Make_It_Hard_to_Tell_What%E2%80%99s_Urgent%3F

Follow employer policy first. Use approved systems for patient information. Hide lock-screen previews. Set on-call alerts for urgent work and mute routine notices off duty. Before sharing, check the account, recipient and audience.