Getting a bad review removed from your Google Business Profile is never a...

https://smart-wiki.win/index.php/Rating_Manipulation_in_Google_Reviews:_What_It_Is_and_How_to_Protect_Your_Reputation

Getting a bad review removed from your Google Business Profile is never a guarantee, but it is possible if the content violates Google’s policies. While outcomes vary depending on the situation, you can improve your chances by staying organized