Voice AI can slip up by misunderstanding orders or pulling wrong info, but you...

https://bizzmarkblog.com/my-callers-claim-another-agent-promised-a-discount-how-should-the-bot-respond/

Voice AI can slip up by misunderstanding orders or pulling wrong info, but you can catch errors early. One practical tip: have the system read back order IDs aloud so customers confirm accuracy before finalizing