Voice AI can slip up with wrong answers when it mishears or misinterprets data....

https://writehollow.com/s/1KbBDxX40M8rhZXOLJSrw

Voice AI can slip up with wrong answers when it mishears or misinterprets data. Catching these errors before they reach the customer helps keep trust intact. One simple control? Using readbacks for order IDs to confirm accuracy directly with the caller