You’re currently capped at 30 percent margins because you’re selling hours, not...

https://iris-wiki.win/index.php/Quality_Assurance_Checks_Keep_Piling_Up:_What_Should_Be_Automated

You’re currently capped at 30 percent margins because you’re selling hours, not assets. Treat your agency like a lab by turning your internal workflows into software. You’ll stop trading time for money and start hitting 70 percent margins.